People Operations and Office Coordinator
Bellhops
People & HR, Operations
Chattanooga, TN, USA
Posted on Thursday, April 18, 2024
About Us:
Bellhop is a growth-stage startup disrupting the $30B moving and home services market. At Bellhop, we're dedicated to revolutionizing the way people move. Our innovative platform connects customers with efficient and reliable moving services tailored to their needs. We're committed to providing exceptional service and creating a positive experience for both our customers and our team members.
Job Description:
Bellhop is seeking a People Operations and Office Coordinator to join our dynamic team. This role offers a unique opportunity to make a meaningful impact by directly supporting our team members and ensuring our operations run smoothly. From handling HR administrative tasks to overseeing our office operations management, you'll play a vital role in creating a positive workplace environment where everyone can thrive. Additionally, you'll have the chance to collaborate with the Head of People on exciting projects aimed at enhancing employee engagement and driving organizational growth. If you're a proactive, detail-oriented, hyper-organized individual with excellent communication skills and a passion for creating a thriving workplace where team members are empowered to do their best work, we can't wait to meet you! Join us and be part of an exciting journey as we reshape the way people move!
Please note this is a full-time hybrid role with the expectation of ~2-3 days in our Chattanooga, Tennessee office per week. Days of the week in the office are flexible and will fluctuate up and down week to week based on business needs. We are also willing to hire someone in Atlanta who is willing to commute to Chattanooga a couple of days a week.
Responsibilities:
- Perform various HR administrative tasks, including employee data entry in our HRIS (Rippling), I-9 verifications, employment verifications, completing wage notices, and other employment-related documents associated with onboarding, offboarding, and promotions
- Review mail sent to our mail scanning service and direct mail needing attention to the appropriate team member(s) as needed
- Ensure the office is well-stocked with necessary supplies and maintain cleanliness and organization
- Coordinate and supervise any services that need to be performed to our office space (pest control, air conditioning maintenance and repairs, appliance maintenance, etc.)
- Act as the primary point of contact for our front-line workers, addressing HR, company policy, pay, or benefits questions and needs in a timely and professional manner
- Collaborate with the Head of People to support larger people operations projects, such as onboarding, training initiatives, and employee engagement programs
- Assist with scheduling interviews and coordinating candidate communication as needed
- Support benefits programs administration in partnership with our benefits broker (Sequoia)
- Help organize company events and activities to promote a positive and inclusive workplace culture
- Other duties as needed to support the efficient functioning of the People team
Requirements:
- 1-2 years of experience in HR administration or office coordination roles
- Bachelor's degree in Human Resources, Communications, Business Administration, or related field preferred but not required
- Impeccable attention to detail and excellent organizational skills
- Ability to prioritize tasks and manage time effectively in a fast-paced environment
- Ability to handle sensitive information with confidentiality and discretion
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Office Suite and/or Google Suite
- Experience with HRIS systems, especially Rippling, highly preferred
- Positive attitude and willingness to collaborate with team members across departments
OUR VALUES:
While each member of our team has a specific, clearly defined role, we’re all connected by a strong set of values that’s been developed to build long-term relationships, foster advancement, and guide the decisions we make. We want each individual at our company to grow as we grow. And so we invest in their professional development and support them as they learn new skills and take on bigger challenges.
To bring out the best in our people, each day we encourage and celebrate:
Innovator’s Mind. We're driven to identify opportunities and create solutions to better serve our customers. We learn from mistakes quickly.
Servant’s Heart. We're devoted to caring for others by putting them first and treating them as we'd like to be treated. We approach life with optimism, energy, and lightheartedness. We always give more than we take.
Winning Drive. We're committed to getting things done the right way even if it's the hard way. We relentlessly raise the bar in our efforts.
WHY WORK AT BELLHOP?
Named a Best Moving Company of 2022 by U.S. News & World Report
Every day, you will be able to see the positive impact you have on people’s lives. Moving is considered one of the most stressful experiences people go through, and we have found a way to make it easier and more comfortable.
Because you will collaborate with exceptionally talented people. Our tech-enabled approach means you will work with teams of top-shelf engineers, product managers, operations strategists, customer-care specialists, and growth experts. You will also be joining us at a time when you’ll have a huge opportunity to chart the course for our continued growth.
Because our culture sets us apart. We have ambitious goals and make sure everyone feels encouraged to own their portion of the business, experiment with new ideas, and take the proper actions to achieve success.
Because we take good care of each other. We provide competitive compensation packages that include a significant equity incentive as well as health coverage and accommodations to achieve a sustainable work-life balance.
Benefits to Enjoy Include:
Medical, Dental & Vision insurance
401(k) matching
Disability insurance
Employee discount
Flexible spending account
Health savings account
Life insurance
Unlimited paid time off (FTE employees)
Parental leave
Bellhop believes if we want to build a company that works for everyone—we must include everyone, which is why we're proud to be an equal opportunity employer that complies with all applicable federal, state, and local fair employment practices laws. Bellhop strictly prohibits and does not tolerate harassment or discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender, gender identity, age, physical or mental disability, citizenship, sexual orientation, past, current or prospective service in the uniformed services.