Nurse Practitioner Manager, IWC

Location: Remote, U.S. (work must be performed from within the United States)
Employment Type: Full-time, 1.0 FTE, exempt
Compensation: $156,000 annually
Reports to: Senior Nurse Practitioner Manager

About Us

Midi is a fast-scaling virtual care company on a mission to transform the way healthcare is delivered. With a focus on women’s health and whole-person care, our distributed clinical team delivers high-quality care through a modern, tech-forward platform.

The Opportunity

Midi is hiring a Nurse Practitioner Manager (NPM) to directly manage a team of clinicians and run day-to-day execution within a defined clinician group. This is a hybrid clinical and management role: you will balance a small patient panel with frontline people leadership, ensuring your team consistently delivers reliable, high-quality patient care aligned with Midi standards.

In this role, you will translate strategy and expectations from the Senior Nurse Practitioner Manager and Clinical Director into consistent, measurable outcomes on your team. You will be expected to remain highly visible and responsive, foster a sense of belonging, and build a strong, connected clinician community while continuing to actively care for patients.

You’ll Work Closely With

• Senior Nurse Practitioner Manager: Sets direction, owns manager-level performance, and partners with People and the Clinical Director on complex workforce decisions.

• Assistant Nurse Practitioner Manager (ANPM): Primarily focused on onboarding and frontline support for newer clinicians.

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What You’ll Do

Team Leadership & Clinician Management

• Directly manage a team of clinicians through monthly 1:1s, ongoing check-ins, and clear expectation-setting.

• Provide timely, actionable feedback using performance dashboards, CSATs, chart reviews, and day-to-day observations.

• Partner closely with the Assistant NPM to understand onboarding progress, support needs, and observed clinician behaviors.

• When performance concerns arise, synthesize inputs (metrics, CSATs, ANPM observations) and make clear recommendations to the Senior NPM on next steps, including potential offboarding.

Clinical Operations & Coverage

• Maintain an active clinical schedule, including patient panel visits, emergency visits, and recovery visits, as part of the hybrid role.

• Approve payroll and PTO requests in alignment with coverage expectations and capacity needs.

• Monitor clinician inbox and coverage inbox volume to ensure timely, reliable patient care.

• Use dedicated weekly focus time for management tasks, including documentation review, quality audits, follow-up on messages, and operational clean-up.

Clinical Oversight, Onboarding, & Support

• Reinforce Midi’s scope of care, protocols, and documentation standards within your clinician group.

• Monitor the team Slack channel (in partnership with the ANPM) and respond promptly to clinical and workflow questions.

• Hold NP office hours to provide real-time clinical support, guidance, and troubleshooting.

• Identify recurring clinical or operational themes and escalate them to the Senior NPM with clear context and proposed options.

Quality, Reliability, & Continuous Improvement

• Identify early performance gaps related to documentation, clinical variation, or operational reliability, and collaborate with the Senior NPM on appropriate interventions.

• Clearly communicate what “good” looks like so expectations are explicit and consistent across the team.

• Participate in case review, peer review, or quality initiatives as assigned, ensuring follow-up actions are implemented within your clinician group.

Cross-Functional & Project Work

• Assist with updates to clinical protocols and MidiU content.

• Support rollout of workflow, protocol, or tooling changes and confirm understanding and adoption within your clinician group.

• Participate in clinical education programming and initiatives as needed, ensuring your team is prepared to integrate new practices into daily clinical work.

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What We’re Looking For

• Licensed NP/APRN with an active, unencumbered license and board certification.

• Strong clinical experience in women’s health, with the ability to independently assess, diagnose, and manage care across common midlife and gynecologic conditions.

• Experience in telehealth or another regulated healthcare environment.

• Strong communication and relationship skills with a steady, supportive leadership style.

• Ability to balance clinical work with people management and operational execution.

• Comfort using data (dashboards, CSATs, chart reviews) to drive feedback and decisions.

• Minimum of 1 year of recent people management experience (within the last 5 years)

• Experience in women’s health and/or high-growth virtual care.

• Work must be performed from within the United States.

Preferred

• Multi-state licensure or willingness to obtain.

• Familiarity with quality review processes and protocol-driven care.