Fraud expert
Vestiaire Collective
Accounting & Finance
Paris, France
Posted on Mar 27, 2025
Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.
About the role 🖥️
As a Fraud Expert, you will be responsible to optimise fraud prevention, detection and mitigate impact for Vestiaire Collective on a given scope. You will become the company referent on Payment and Chargeback scope. You will report directly to Authentication, Quality Control & Trust VP, based in Paris HQ
While responsibility attached to this role can be wider, we are currently looking for experience to prevent and detect payment fraud. Knowledge of Adyen, Riskified, Paypal and Klarna is a big plus.
What you will do 👜
- Fraud strategy (20%)
- Performance management & Implementation (60%)
- Operations (20%)
You surface risks and opportunities to better detect, prevent and mitigate
Payment fraud so as reducing
Chargebacks
You stay up to date with payment fraud patterns and identify industry best-practices
You propose strategies to management in order to achieve company and team goals, mitigating payment fraud risk and chargebacks costs while balancing customer experience
You take ownership to implement solution
You partner with internal (payment, data, product, security) and external stakeholders (currently Adyen, Riskified)
You act as Project manager when required
You are ensuring quality delivered by outsourced partnersYou monitor and analyse short- and long term trends and report on KPIs evolution
You leverage data and data insights to define actions that help us to deliver against our objectives
You participate in emergency team response and are able to back-up fraud analyst when needed to ensure Vestiaire anti fraud effort continuity
As a back up, you are responsible for specific daily operations, among suspicious transactions review and investigation tickets.
You will be mentoring the Analysts in the Team.
Who you are ⭐
- You have a Bachelor degree and +5 of years experience in related e-commerce Fraud detection / risk management
- You’re passionate about identifying and stopping fraudulent activities or rings.
- You are driven, proactive and rigorous
- You demonstrate excellent analytical and investigative skills, a keen eye for detail and an ability to think critically
- You are data driven, have a solid track record leveraging SQL, BI tool and dashboarding (e.g. Tableau) to make a positive impact on business metrics
- You are comfortable communicating with various people and teams to get the information you need to help customers outYou enjoy working with international teams
What we offer 🎁
A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project - reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growth
Competitive compensation and benefits package
As full member of our entrepreneurial project, you will be eligible to free shares
Surveys show that women and members of underrepresented communities only apply for a job if they meet 100% of the required conditions. Does this sound like you? If so, Vestiaire Collective encourages you to reconsider your application. We look forward to receiving your application!
Vestiaire Collective is an equal opportunities employer