US Consignment Operations Manager
Vestiaire Collective
Operations
Brooklyn, NY, USA
Posted on Jul 23, 2025
Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.
About the role 🖥️
- Reporting directly to Cofounder Fanny Moizant and Charles Bellois, Chief Experience & Logistics Officer, you will spearhead the transformation and explosive growth of our global VIP Consignment business. This high-visibility role will revolutionize our luxury consignment operations while crafting game-changing retail strategies that drive significant market expansion.
What you will do 👜
- Scale our end-to-end operations with innovative approaches and AI-driven solutions that set new industry standards
- Reimagine the seller experience with frictionless processes that drive acquisition and retention
- Slash operational costs while enhancing quality through strategic process optimization
- Collaborate with Product teams to build next-generation tools that empower operational efficiency
- Master volume forecasting through sophisticated modeling with Finance, Commercial and Operations teams
- Champion customer excellence with measurable NPS improvements for VIP buyers and sellers
Who you are ⭐
- Visionary strategist with 5+ years in luxury retail operations, e-commerce scaling, or top-tier strategy consulting
- Analytical powerhouse who transforms complex data into actionable business insights
- Operations innovator with proven success optimizing processes and accelerating sales growth
- Execution expert who thrives in fast-paced environments and drives cross-functional projects to completion
- Strategic problem-solver who identifies breakthrough opportunities others miss
- Exceptional communicator who can influence stakeholders at all levels, including C-suite executives
- Bachelor's degree required, advanced degree (MBA) strongly preferred
What we offer 🎁
A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project - reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growth
Competitive compensation and benefits package
As full member of our entrepreneurial project, you will be eligible to free shares
Vestiaire Collective is an equal opportunities employer.
Beware of Scams
Vestiaire Collective only contacts candidates via official emails ending in @vestiairecollective.com or no-reply@hire.lever.co . We never use WhatsApp, Telegram, or similar apps for job offers, nor will we ever request payments or banking details.
If you receive a suspicious message, please report it to talentacquisition@vestiairecollective.com